DRAFT PREVIEW · ORVELA — pending trade-mark clearance & final firm details · not yet public
Become a partner
For repairers, tow operators & fleets · VIC & NSW

Refer a not-at-fault claim. We handle it. Everyone wins.

When a not-at-fault customer rolls in, send us the claim. We recover the repairs, hire car and costs from the at-fault insurer — your customer's not out of pocket, and you get paid for the work.

Become a referral partnerHow claims work ↗
How it works

Three steps, no admin for you

1

Send us the claim

Your customer had a not-at-fault accident? Pass us their details (or hand them a card) — 60 seconds.

2

We recover everything

We deal with the at-fault insurer for repairs, a hire car, towing, storage and excess — the full recovery.

3

You get paid, they stay happy

Your invoice is covered, your customer's looked after, and the goodwill comes straight back to you.

Why partner with ORVELA

A steady stream of work — with none of the paperwork

More repairs authorisedNot-at-fault customers get their car fixed properly instead of walking away — you keep the job.
No cost, no risk to youReferring is free. We do the legal recovery; you do what you do best.
Happier customersThey're not fighting an insurer alone — they remember who sent them to us.
Across VIC & NSWOne partner for both states, from Reservoir and Parramatta.
Referral cards & postersWe'll supply cards, posters and a simple online form for your counter.
Fast turnaroundWe move quickly so cars aren't sitting in your yard waiting on an insurer.

Become an ORVELA referral partner.

Panel beater, smash repairer, tow operator or rideshare/taxi fleet? Let's set you up — cards, posters and a one-tap referral link for your team.

Become a partnerCall or text 24/7

[ Partner sign-up + referral form connect to your ORLA portal once details are confirmed ]