After a not-at-fault accident we deal with the other driver's insurer, so you get your repairs, a replacement car and your out-of-pockets back — while you get on with life.
If another driver was at fault, they (and their insurer) should cover your losses — not you. We pursue the lot, in Victoria and New South Wales.
Your panel-beater or smash-repair bill paid, or a fair payout if the car's written off.
A like-for-like car while yours is off the road — including credit hire, so you're never stranded.
Tow, storage and assessment fees recovered — the charges that pile up after a crash.
Your insurance excess and other costs claimed back from the at-fault party.
For rideshare, taxi and delivery drivers — income lost while your vehicle is off the road.
Hurt in the accident? We advise on TAC/CTP and injury claims across VIC and NSW.
If your car pays your bills, a not-at-fault accident can't be allowed to stop you earning. We move fast.
In most not-at-fault claims your costs are recovered from the at-fault driver, so it's usually at no cost to you. We'll tell you clearly up front how your matter works.
Yes. If the accident wasn't your fault we can arrange a replacement vehicle and pursue your lost earnings so you keep working while yours is repaired.
Both. We act for drivers across VIC and NSW, from our Reservoir and Parramatta offices and online.
Tell us what happened — we'll tell you what you can recover, free of charge and with no obligation.
[ Free-assessment form + phone connect to your ORLA portal once details are confirmed ]